Professional Technicians & Top-of-the-Line Service

Brooks and Cryderman Ltd began in March of 1982. Back then, there were three of us, Karl Cryderman, David (his son), and Robert Brooks. As the company grew, Allan Cryderman, another son, joined. We have always been a service company for electrical, plumbing and HVAC. Servicing a small community, we became a household name. We’re the people to call if you have a problem.

As the community grew, so did our business, mostly from word of mouth. In the late 1980s, we expanded the business to include geothermal and air source heat pumps, obtaining refrigeration licenses and manufacturer’s training on heat pumps. We also became members of the Canadian Earth Energy Association. Over the years, we became quite knowledgeable on the servicing and repair of geothermal and air source heat pumps.

By 2005, we started learning about solar hot water and in-floor heating systems, growing the business again.

Today, we have a staff of 14, specializing in all aspects of electrical and mechanical systems for residential, commercial and institutional customers.

The continued support from our customers allows our business to keep growing. The future holds many exciting new changes in technology that we want to be a part of. We can help our customers to be a part of these changes too. Extracting heat from the earth is one of these amazing resources that have remained vastly untapped. It is a green energy bank that is just waiting to become common place in most people’s homes. We want to be there to help make this happen.

Our business is reliable only due to our great staff, their commitment to quality products, honesty, integrity, knowledge, responsibility and the due diligence that they practice every day. These reasons make our business one of the most trustworthy companies out there in the marketplace.

Most of our staff has been with the company over 10 years, and a few of them over 20 years. That’s a lot of years of experience. To achieve dedication like that, we have got to be doing something right! The teamwork both on and off the job site is remarkable. One hand is washing the other and vice-versa, anticipating the next move.

In the front office, you can see what we call our “Wall of Fame,” displaying our many accreditations, licenses, certifications and achievements. They literally cover the wall. If that doesn’t show a commitment to an industry, nothing does. We are here for the long haul, not just some guy working out of the back of his truck. You know where to find us, and we are here to help. We’re not just a here today, gone tomorrow type of company.

Core Business Principles:

We try to serve our clients to the best of our ability. Our specialty is emergency servicing. The business has been built on that foundation. Our inventory is based on emergency requirements.
We offer an after-hours emergency pager service with a rotating monitoring schedule.
Because we are a one-stop shop, we maintain plumbing, heating, cooling, ventilating, ductwork and electrical licensed staff and inventory.
Several of our technicians hold multiple licenses.
We stand behind the products we sell, many times offering extended warranties out of pocket beyond the manufacturer’s. We try to offer only the highest quality products, so you can rely on us to choose one for you.
We are very organized as far as our scheduling. Once we make a commitment for an appointment, it is very rare that we make any changes from that. We realize that a customer that takes time off work to stay home and wait for a tradesman does not want to be disappointed.
We are constantly attending technical training, keeping up-to-date on all the latest advancements.
We carry both liability and environmental insurance so as to protect your property.
We are recognized by many different associations: HRAI, COHO, North Grenville Chamber of Commerce, ESA, OEL, CGC, TSSA, and CFIB™ just to name a few.

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